TThis service is independent of the University…of course! OUSA is your students ' association where we look after YOUR interest. If you are experiencing a issue with university staff members, other students, or your landlord - come see us.

We provide a confidential service. Our staff are friendly and knowledgeable about student issues, university procedures and appropriate courses of action.

SOME OF THE COMMON ISSUES WE DEAL WITH ARE:
- Academic
- Tenancy
- Employment
- Ethical behaviour

MEDIATION for the flat
If the atmosphere has turned septic in your flat, we can facilitate a conversation between warring parties. The role of the mediator is to make sure that everyone is listened to and treated respectfully. Mediators do not take sides or tell you what you should do. All that is required is that all parties are willing to try this service and to be open to creating new solutions.